Privacy Policy

Last Updated: August 27, 2026

This Privacy Policy describes how United Core Commerce LLC, operating under the name RICASE (“RICASE,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects personal information when you visit or use our website, purchase products from us, contact us, participate in promotions, or otherwise interact with us.

Our website is located at:

https://ricase.com

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to personal information collected through our Website and related online interactions. It does not necessarily apply to third-party websites, services, or platforms that have their own privacy policies.

1. Who We Are

RICASE is an e-commerce business operated by:

United Core Commerce LLC

Business address:

2771 W Riverwalk Cir Unit B
Littleton, CO 80123
United States

Our Website primarily serves customers in the United States.

If you have questions about this Privacy Policy or how we handle your personal information, you may contact us at:

Email: sales@ricase.com

Contact Us: https://ricase.com/contact-us/

2. Personal Information We Collect

The types of personal information we collect depend on how you interact with our Website and services.

We may collect the following categories of information.

A. Contact Information

When you place an order, contact us, submit a form, communicate through a chat feature, or participate in a promotion, we may collect information such as:

• Your name;
• Email address;
• Telephone number;
• Billing address;
• Shipping address; and
• Other contact information that you voluntarily provide.

B. Order and Transaction Information

When you purchase products through our Website, we may collect information relating to your transaction, including:

• Products purchased;
• Product variations selected;
• Order number;
• Purchase date;
• Order value;
• Shipping method;
• Billing information;
• Shipping information;
• Refund or return information; and
• Communications relating to your order.

We use this information to process, fulfill, support, and maintain records of your purchase.

C. Payment Information

Payments may be processed by third-party payment service providers.

Depending on the payment method you choose, payment providers may collect information such as your credit or debit card details, billing information, account details, authentication information, or other payment-related information.

RICASE generally does not need to directly store complete payment card numbers when payments are processed through third-party payment processors.

Payment service providers handle your payment information according to their own privacy policies, security standards, and terms.

D. Information You Submit to Us

Our Website may allow users to submit information through:

• Contact forms;
• Customer service forms;
• Chat windows;
• Feedback forms;
• Promotional entry forms; or
• Other communication features.

Information you voluntarily submit may include:

• Messages;
• Questions;
• Comments;
• Feedback;
• Text;
• Images;
• Screenshots; or
• Other information or files you choose to provide.

Please do not submit sensitive personal information unless it is necessary for us to respond to your request.

E. Device and Technical Information

When you visit our Website, certain information may be collected automatically through your browser, device, cookies, analytics technologies, server logs, or similar technologies.

This information may include:

• Internet Protocol (IP) address;
• Browser type;
• Browser version;
• Device type;
• Operating system;
• Language settings;
• Referring website;
• Pages viewed;
• Date and time of visits;
• Time spent on pages;
• Website interactions;
• Approximate geographic location derived from an IP address; and
• Technical diagnostic information.

We may use this information to operate, secure, analyze, and improve our Website.

3. Information We Do Not Require Through Customer Accounts

RICASE does not currently provide general customer account registration.

You are not required to create a registered Website account in order to browse our Website.

However, when purchasing a product, you may still be required to provide information necessary to process your transaction, including your name, contact information, shipping address, billing information, and payment details.

If we introduce customer account functionality in the future, this Privacy Policy may be updated accordingly.

4. How We Collect Personal Information

We may collect personal information from several sources.

Information You Provide Directly

We collect information when you:

• Place an order;
• Complete checkout;
• Contact customer service;
• Submit a contact form;
• Send us an email;
• Use a Website chat feature;
• Subscribe to marketing communications, if offered;
• Enter a promotion, giveaway, contest, or sweepstakes;
• Request a return, refund, or replacement; or
• Otherwise communicate with us.

Information Collected Automatically

We may automatically collect certain technical and usage information when you visit our Website through cookies, server logs, analytics tools, pixels, or similar technologies.

Information From Service Providers

We may receive information from service providers that help us operate our business, including:

• Payment processors;
• Shipping and fulfillment providers;
• Website hosting providers;
• E-commerce platforms;
• Fraud-prevention providers;
• Analytics providers;
• Advertising platforms;
• Customer service tools; and
• Marketing service providers.

5. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including the following.

A. Processing Orders

We may use your information to:

• Process purchases;
• Verify transactions;
• Confirm orders;
• Prepare products for shipment;
• Arrange delivery;
• Communicate order status;
• Provide tracking information;
• Process returns or refunds; and
• Resolve transaction-related issues.

B. Customer Service

We may use information you provide to:

• Respond to questions;
• Assist with orders;
• Resolve complaints;
• Handle returns or refund requests;
• Respond to product questions;
• Troubleshoot Website problems; and
• Provide general customer support.

C. Website Operations and Improvement

We may use technical and usage information to:

• Operate the Website;
• Diagnose technical problems;
• Improve Website performance;
• Understand how visitors use our Website;
• Improve Website navigation;
• Improve product presentation;
• Analyze Website traffic;
• Develop new features; and
• Improve customer experience.

D. Security and Fraud Prevention

We may use information to:

• Detect suspicious activity;
• Prevent fraudulent purchases;
• Protect payment transactions;
• Protect our Website;
• Prevent unauthorized access;
• Investigate security incidents;
• Enforce our policies; and
• Protect RICASE, our customers, and others.

E. Marketing and Advertising

Where permitted by applicable law, we may use certain information to:

• Send promotional communications;
• Inform you about products;
• Provide promotional offers;
• Measure advertising effectiveness;
• Understand customer interests;
• Display relevant advertising; and
• Improve marketing campaigns.

Where consent is required by applicable law, we will seek appropriate consent before sending marketing communications or using certain advertising technologies.

You may unsubscribe from promotional emails by using the unsubscribe option provided in the communication where available.

Transactional communications relating to your orders or customer service requests are not considered promotional communications and may continue even if you unsubscribe from marketing messages.

6. Promotions, Giveaways, Contests, and Sweepstakes

RICASE may occasionally conduct promotional campaigns, giveaways, contests, or sweepstakes.

If you participate, we may collect information such as:

• Your name;
• Email address;
• Contact information;
• Promotion entry information;
• Eligibility information; and
• Information needed to deliver a prize.

We may use this information to:

• Administer the promotion;
• Verify eligibility;
• Select or contact winners;
• Deliver prizes;
• Prevent fraud;
• Maintain legally required records; and
• Comply with applicable laws and official promotion rules.

Specific promotions may be governed by additional privacy notices or Official Rules.

7. Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small data files stored on your browser or device that allow websites to remember certain information.

We may use cookies for purposes including:

• Keeping the Website functional;
• Remembering Website preferences;
• Supporting shopping cart functionality;
• Supporting checkout;
• Maintaining security;
• Preventing fraud;
• Understanding Website traffic;
• Measuring Website performance;
• Analyzing visitor behavior; and
• Supporting marketing or advertising activities.

Some cookies may be necessary for the Website to function properly.

Other cookies may relate to analytics, preferences, or advertising.

You may be able to control cookies through your browser settings or through any cookie preference tools provided on our Website.

Blocking certain cookies may affect Website functionality.

8. Analytics

We may use analytics tools or services to understand how visitors interact with our Website.

Analytics providers may collect information such as:

• Pages visited;
• Time spent on the Website;
• Device information;
• Browser information;
• Approximate location;
• Referral sources;
• Website interactions; and
• Other usage information.

We use analytics information to measure Website performance, identify technical issues, understand customer behavior, and improve our services.

9. How We Share Personal Information

We do not disclose personal information indiscriminately.

We may share personal information with third parties when reasonably necessary to operate our business, provide services, comply with legal requirements, or protect legitimate interests.

A. Service Providers

We may provide information to companies that perform services on our behalf, such as:

• Website hosting providers;
• E-commerce technology providers;
• Payment processors;
• Shipping companies;
• Fulfillment providers;
• Customer service platforms;
• Email service providers;
• Analytics providers;
• Security providers;
• Fraud-prevention services;
• Marketing providers; and
• Professional advisers.

These providers may process information only as reasonably necessary to provide their respective services, subject to applicable contractual and legal requirements.

B. Payment Providers

Payment information may be transmitted directly to third-party payment service providers.

Those providers may process information in accordance with their own privacy policies and legal obligations.

C. Shipping and Fulfillment Providers

We may share necessary information with shipping carriers, logistics companies, warehouse providers, fulfillment providers, or related service providers so that your order can be processed and delivered.

This may include:

• Your name;
• Delivery address;
• Telephone number;
• Email address;
• Order information; and
• Other information necessary for delivery.

D. Legal and Regulatory Disclosures

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable law;
• Respond to lawful government requests;
• Respond to subpoenas or court orders;
• Protect our legal rights;
• Investigate fraud or illegal activity;
• Protect the safety of customers or others; or
• Enforce our agreements and policies.

E. Business Transactions

If United Core Commerce LLC undergoes a merger, acquisition, reorganization, financing, sale of assets, business transfer, or similar corporate transaction, personal information may be transferred as part of that transaction, subject to applicable law.

10. Sale or Sharing of Personal Information

RICASE does not intend to sell personal information in the traditional sense of exchanging customer information directly for money.

However, certain U.S. privacy laws may define “sale,” “sharing,” or “targeted advertising” more broadly and may apply to certain advertising, analytics, or marketing technologies.

Where applicable law grants you a right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising, we will provide applicable methods for exercising those rights where required.

We may also recognize legally required browser-based privacy preference signals, such as Global Privacy Control, where applicable law requires us to do so.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and our legal, accounting, tax, security, fraud-prevention, customer service, and operational obligations.

For example, we may retain transaction information for a period necessary to:

• Maintain business records;
• Process returns or refunds;
• Resolve disputes;
• Comply with tax requirements;
• Comply with accounting requirements;
• Prevent fraud; and
• Establish, exercise, or defend legal claims.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable law.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no Internet transmission, electronic storage system, payment system, or Website can be guaranteed to be completely secure.

Therefore, although we take reasonable measures to protect personal information, we cannot guarantee absolute security.

You should also take reasonable precautions when communicating online and should not send sensitive information through unsecured communication channels.

13. Third-Party Websites and Services

Our Website may contain links to third-party websites, social media platforms, payment providers, shipping companies, or other external services.

Once you leave the RICASE Website or interact with a third-party service, that third party’s privacy policy may apply.

We do not control the privacy practices of third-party websites and are not responsible for their privacy policies, data collection methods, security practices, or content.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

14. Social Media

RICASE may maintain profiles or content on social media platforms.

If you interact with us through a social media platform, that platform may collect and process information according to its own privacy policy.

Information you publicly post on social media may also be visible to other users.

Your use of social media platforms is governed by the terms and privacy practices of those platforms.

15. Children’s Privacy

Our Website and products are intended for a general audience and are not specifically directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate parental authorization, please contact us at:

sales@ricase.com

If appropriate and required by applicable law, we will take reasonable steps to delete such information.

Additional protections may apply to minors under certain state privacy laws.

16. Your Privacy Rights

Depending on where you reside and the laws that apply to RICASE, you may have certain rights regarding your personal information.

These rights may include the right to:

• Request information about personal information we collect;
• Request access to certain personal information;
• Request correction of inaccurate personal information;
• Request deletion of personal information;
• Request a portable copy of certain personal information;
• Opt out of certain sales or sharing of personal information;
• Opt out of certain targeted advertising;
• Limit certain uses of sensitive personal information where applicable;
• Withdraw consent where processing is based on consent; and
• Exercise privacy rights without unlawful discrimination.

These rights are not absolute and may be subject to exceptions under applicable law.

We may need to verify your identity before completing certain privacy requests.

17. Colorado Privacy Rights

RICASE is located in Colorado.

If the Colorado Privacy Act (“CPA”) applies to our processing of your personal data, eligible Colorado consumers may have rights provided by applicable Colorado law.

Depending on the circumstances, these rights may include:

• The right to access personal data;
• The right to correct inaccuracies;
• The right to delete certain personal data;
• The right to obtain certain personal data in a portable format; and
• The right to opt out of certain processing involving targeted advertising, sale of personal data, or qualifying profiling.

Colorado law may also recognize approved universal opt-out mechanisms for certain opt-out rights.

These rights apply only when the relevant legal requirements and applicability thresholds are satisfied.

18. California Privacy Rights

If you are a California resident and the California Consumer Privacy Act (“CCPA”), as amended, applies to RICASE, you may have additional privacy rights under California law.

Depending on applicability and circumstances, these may include:

• The right to know what categories of personal information are collected;
• The right to request access to certain personal information;
• The right to know the purposes for which information is used;
• The right to know categories of third parties to whom information is disclosed;
• The right to request deletion of certain information;
• The right to request correction of inaccurate personal information;
• The right to opt out of certain sales or sharing of personal information;
• The right to limit certain uses of sensitive personal information where applicable; and
• The right not to receive unlawful discriminatory treatment for exercising applicable privacy rights.

Not every business is subject to the CCPA, and this section does not represent that RICASE necessarily meets every statutory applicability threshold.

We will comply with applicable California privacy requirements when legally required.

19. Other U.S. State Privacy Rights

Other U.S. states may provide residents with privacy rights relating to access, correction, deletion, portability, targeted advertising, sale of personal information, profiling, or other privacy matters.

If a state privacy law applies to RICASE and grants you a specific privacy right, you may contact us to exercise that right.

We will evaluate and process valid requests in accordance with applicable law.

20. How to Exercise Your Privacy Rights

To submit a privacy-related request, please contact us at:

Email: sales@ricase.com

or through our Contact Us page:

https://ricase.com/contact-us/

Please clearly describe the nature of your request and provide enough information for us to reasonably identify the information or transaction involved.

For security and fraud-prevention purposes, we may request additional information to verify your identity.

We will respond to valid requests in accordance with the timeframes required by applicable law.

21. Authorized Agents

Where permitted by applicable privacy law, you may designate an authorized agent to submit certain privacy requests on your behalf.

We may require reasonable proof that the agent has authority to act for you.

We may also require you to verify your identity directly with us unless applicable law provides otherwise.

22. Appeals

Certain state privacy laws may provide eligible consumers with the right to appeal our decision regarding a privacy request.

If applicable law provides you with an appeal right, you may contact us at:

sales@ricase.com

Please include sufficient information to identify the original privacy request and explain that you wish to appeal our decision.

23. Marketing Communications

If you voluntarily subscribe to promotional emails or other marketing communications, we may use your contact information to send you information about:

• New products;
• Promotions;
• Sales;
• Special offers;
• Giveaways; and
• Other RICASE news.

You may unsubscribe from promotional emails using the unsubscribe mechanism included in the message where available.

Unsubscribing from marketing communications does not prevent us from sending necessary non-promotional communications, such as order confirmations, shipping updates, security notices, customer service responses, or legally required notices.

24. Intellectual Property and Submitted Content

The RICASE Website, RICASE branding, logos, original product photographs, Website photographs, original written content, graphics, promotional materials, videos, and other original content are owned by or licensed to United Core Commerce LLC / RICASE and may be protected by intellectual property laws.

Personal information contained in content that you submit to us will be handled according to this Privacy Policy.

Our intellectual property rights are also governed by our applicable Website Terms and Conditions.

25. Do Not Track and Privacy Preference Signals

Some browsers offer “Do Not Track” settings or other privacy preference signals.

There is not necessarily one universally applicable legal standard governing all such signals.

Where applicable law requires us to recognize a particular universal opt-out mechanism or privacy preference signal, we will take reasonable steps to honor qualifying signals as required.

26. International Visitors

RICASE primarily conducts business in the United States.

If you access our Website from outside the United States, information you provide may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from the laws in your country.

By using our Website and providing information where legally permitted, you acknowledge that your information may be processed in accordance with this Privacy Policy and applicable law.

27. No Paid Subscription Content

RICASE does not currently offer paid subscription-based Website content.

If we introduce paid subscriptions or materially different services in the future, we may update this Privacy Policy to explain any additional personal information collected in connection with those services.

28. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our business;
• Changes to Website functionality;
• Changes to our products or services;
• Changes to service providers;
• Changes in technology;
• Changes in our privacy practices; or
• Changes in applicable legal requirements.

When we update this Privacy Policy, we may revise the “Last Updated” date at the top of this page.

The updated Privacy Policy will become effective when posted on our Website unless otherwise stated or required by law.

We encourage you to review this Privacy Policy periodically.

29. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

RICASE
Operated by United Core Commerce LLC

Address:
2771 W Riverwalk Cir Unit B
Littleton, CO 80123
United States

Email:
sales@ricase.com

Website:
https://ricase.com

Contact Us:
https://ricase.com/contact-us/